Returns & Refunds

We want you to be happy with your order.

Because many of our products are personalized or custom-made, personalized items cannot usually be returned or exchanged unless they arrive damaged, defective, or incorrect.

If there is a problem with your order, please contact us as soon as possible and include your order number and clear photos of the item.

For eligible non-personalized items, return requests should be made within 14 days of delivery. Items must be unused and returned in their original condition.

Shipping charges are generally non-refundable unless the item arrived damaged, defective, or incorrect.

Approved refunds are issued to the original payment method after the return has been received and reviewed.

Please contact us before sending any item back so we can provide the correct return instructions.